Workbook Help

Which devices can I use?

The workbooks are designed for desktop and tablet. If you're on a phone, you'll see a message inviting you to come back when you have more space — the layout and the nature of the questions are both better suited to a larger screen. An iPad or other tablet works perfectly.

Do I need to create an account to access my workbook?

No. Your workbooks open directly from the link inside your Thinkific course — no separate login required. Your Thinkific account gives you access to the course; the workbook link takes you straight in.

The workbook link isn't opening. What should I try?

First, make sure you're on a desktop or tablet (not a phone). If the page isn't loading, try refreshing, or copy the link and open it in a new browser tab. If you're still having trouble, email us and include which course and lesson you're trying to open.

How are my responses saved?

Your responses save automatically to your browser as you type. They're stored locally on your device — nothing is sent to us or to anyone else. When you return to the same workbook in the same browser on the same device, your answers will be exactly where you left them.

Will my answers be there if I switch browsers or devices?

No. Because your responses are saved in your browser's local storage, they're tied to the specific browser and device you used. If you open the workbook in Chrome, your answers are in Chrome. They won't appear if you switch to Safari, Firefox, or a different computer — each browser has its own copy.

To keep things consistent, pick one browser and one device and stick with it throughout the course.

My answers disappeared. What happened?

The most common reason is a different browser or device than the one you originally used. The second most common reason is a private or incognito window — see below. If neither applies, some browsers clear local storage when you clear your cache or browsing history, which would also remove saved responses.

Can I use a private or incognito window?

You can open the workbook in a private window, but we'd recommend against it. Private and incognito windows clear all local storage when you close them — so your responses won't be there the next time you return. Use a regular browser window to keep your answers saved between sessions.

Are my responses private?

Completely. Your answers are stored only in your browser and are never sent to us or to anyone else. Grace doesn't see them. No one does. They exist solely for you.

I can't log into my Thinkific account.

Go to school.theeleganceguide.com and use the email address you enrolled with. If you've forgotten your password, use the "Forgot password" link on the sign-in page. If you're still locked out, email us with your enrollment email address and we'll help.

I enrolled but I can't see my course.

Sign in at school.theeleganceguide.com and check your dashboard. If your course isn't showing, check that you're signed in with the same email used at checkout. If it's still missing, email us with your order confirmation and we'll sort it out immediately.